Business Adm and Social Science
IEK004 Quality Engineering 6.0 ECTS credits
DENNA SIDA FINNS OCKSÅ PÅ SVENSKA
General information about studying at Luleå University
TIMEPERIOD:
LANGUAGE: Swedish
EXAMINER
Håkan Wiklund Univ lekt
PREREQUISITES
Mathematical Statistics according to any one of IEK001, IEK003, IEK005, IEK007, IEK010, IEK011 or IEK020 or corresponding course.
COURSE AIM
¥ to illustrate how an active, systematic, and preventive work for quality improvements shall be carried on in companies, organisations, and in public administration;
¥ to provide knowledge of modern values, techniques, and methods in the continuous work for higher quality;
¥ to illustrate quality programmes in different organisations.
CONTENTS
The quality concept, quality strategies and the development of quality philosophy. Design quality, production quality, service quality, and leadership for quality are discussed.
TEACHING
EXAMINATION
Written exam 4.5 credits
Laboratory work 1.5 credits
COURSE GRADE SCALE:
ITEMS AND CREDITS
Laboratory work 1.5 ECTS
Written exam 4.5 ECTS
COURSE LITERATURE
Bergman, B & Klefsjö, B (1995). Kvalitet från behov till användning, Andra upplagan, Studentlitteratur.
(An English book with similar contents is also possible to use.)
Extracts from ISO9000 and the Swedish Quality Award.
Articles and other complementary material and a collection of exercises compiled by the Division of quality technology and statistics.
Additional literature may be added.
REMARKS
Last modified 97-03-05
Further information: Håkan Wiklund
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