Luleå University of Technology
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Course Catalog 1999/2000


Business Adm and Social Science

IED313 Computer Services Support 15.0 ECTS credits

TIMEPERIOD:


LANGUAGE:Swedish

EXAMINER
Dan Harnesk Univ adj


PREREQUISITES
Administrative Data Processing Systems A, 60 credits

COURSE AIM
The aim of the course is to give knowledge about configuration and administration of computers, networks and software to fit the demand and operation of the organisation.

CONTENTS
The course deals width operative tasks in the form of continuously computer service support. The field of knowledge is deeper technical understanding in configuration of computers, networks and software, deeper knowledge about methods/tools for planning of computer service support and resources, and methodologies and techniques for reliability.

TEACHING
Teaching will take form of lessons/lectures and laboratory work.

EXAMINATION
Examination will be in the form of written examination and required assignments.
COURSE GRADE SCALE:

ITEMS/CREDITS
Required assignments 3.00ECTS
Individual exam 12.00ECTS

COURSE LITERATURE
Literature will be specified later.

REMARKS


Further information: International Office

Valid for the academic year 1999/2000.

Web Editor: Karin.Lindholm@dc.luth.se


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LULEÅ UNIVERSITY OF TECHNOLOGY
University Campus, Porsön, 971 87 Luleå. Tel. +46 (0) 920-91 000, fax +46 (0) 920-91 399
Last edited 1999-12-15