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IEK024 Total Quality Management 6.0 ECTS credits | |
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TIMEPERIOD: LANGUAGE:Swedish EXAMINER Håkan Wiklund Univ lekt PREREQUISITES Quality Engineering, IEK004, and Mathematical Statistics according to any one of, IEK001, IEK003, IEK005, IEK007, IEK010, IEK011, IEK020 or corresponding course. COURSE AIM ¥ to give advanced knowledge of strategies, values, and methods according to a modern view of quality philosophy, TQM; ¥ to provide the ability to solve problems in Total Quality Management; ¥ to practise assessment of organisations and their work with Total Quality Management; ¥ to train the ability to present own and other people´s work orally and in writing. CONTENTS Some topics in IEK004, such as QFD, process management, and reliability, are discussed in a more thorough way. Some other topics, i.e. the seven management tools, benchmarking, and some quality awards, are also studied. TEACHING EXAMINATION Project work 6.0 credits COURSE GRADE SCALE: ITEMS/CREDITS | |
| Project work | 6.00ECTS |
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COURSE LITTERATURE Bergman, B & Klefsjö, B (1996). Tillförlitlighet. Kompendium. Högskolan i Luleå. Blomqvist, R. & Haeger T. (1996). Kvalitetsutveckling - kunddriven verksamhetsutveckling i teori och praktik. IHM Förlag, Göteborg. Brassard, B. & Ritter, D. (1996). Minnestrimmaren II. Liber, Malmö. Institutet för Kvalitetsutveckling. Utmärkelsen Svensk Kvalitet (senaste upplagan). Artiklar och kompletterande mtrl från Avd för kvalitetsteknik och statistik. Ytterligare litteratur kan tillkomma. REMARKS Further information: Håkan Wiklund |
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